Support and contact
Talk to us
Tell us the email you used to pay. We never ask for your card number.
Manage or cancel your subscription
- Bought on the site: use the “Manage subscription” link in your purchase email, the app’s Settings, or write to support.
- Bought on iPhone (App Store): Settings › your name › Subscriptions.
- Bought on Android (Google Play): Google Play › Profile › Payments & subscriptions › Subscriptions.
- Canceling stops future charges, and you keep access until the end of the paid period. Deleting the app doesn’t cancel your subscription.
Ask for a refund
Bought on the site? You have 7 days from the first charge to change your mind for a full refund (on the annual plan, counted from the first charge after the free trial). In the European Union, you have 14 days. Ask through the link in your purchase email or by writing to support. App Store and Google Play purchases follow the store’s rules. Refund Policy
Your data and the LGPD
- In the app, under Settings: “Export my data”, “Delete my answers” and “Delete account”.
- Data protection officer (LGPD): Eagle Fire Digital LTDA itself, at suporte@twobible.com.
- How to delete your account and data · Privacy Policy
Help for hard times
If you’re in danger or in crisis, don’t wait for support. See helpline numbers
Who we are
TwoBible is a product of Eagle Fire Digital LTDA, Brazilian company number (CNPJ) 54.995.320/0001-58