This is a translation of the Brazilian Portuguese original. If the versions differ, the Portuguese version prevails.
Terms of Use
Summary of the key terms
- Your subscription renews automatically on card, Apple Pay and Google Pay until you cancel. With Pix, you pay for the period you choose, with no automatic renewal.
- 3-day free trial on the annual plan only, paid by card or digital wallet. The monthly plan is charged the same day.
- Cancel anytime, on the website, in the app or by email. You keep access until the end of the paid period.
- 7 days to change your mind for a full refund on purchases made on the website, counted from the first charge (on the annual plan, from the charge that comes after the trial). In the stores, Apple’s and Google’s rules apply.
- Credits are optional, never expire and pay only for special gestures and conversations. Nothing essential to your faith is locked behind credits.
- The Counselor uses AI, can make mistakes and doesn’t replace a pastor, therapy, a doctor or a lawyer. It is not an emergency service.
- The help screens (Brazilian helplines 180, 188 and 190) are always free, whether you subscribe or not.
- Minimum age is 13; purchases are made by an adult. Brazilian law, and the courts where you live.
1. Who we are and acceptance
TwoBible: Couples Devotional is offered by Eagle Fire Digital LTDA, Brazilian company number (CNPJ) 54.995.320/0001-58. By creating an account, completing the quiz through to payment, or subscribing, you accept these Terms and confirm that you have read the Privacy Policy and the Refund Policy. Your acceptance is recorded at checkout and at sign-up.
2. Definitions
- Account: one person’s registration, tied to an email address.
- Couple (connection): two accounts linked by an accepted invitation. The same mechanism creates prayer partner pairs and groups.
- Subscription: paid access to the app, on the Couple Plan (one of you subscribes, both of you use it) or the Individual Plan, monthly or yearly.
- Credits: prepaid units, used inside the app for special actions.
- Counselor: the artificial intelligence chat. Agreement and Before the Yes are guided conversations within it.
- User Content: everything you write, record or send in the app.
3. The service
TwoBible is a Bible devotional app: 5 minutes a day of Scripture, a question and prayer, together or on your own. It includes tracks for each life stage, the Counselor, the House on the Rock, the audio devotional, games, prayer as a couple and gestures.
What TwoBible is not: it is not professional counseling (pastoral, psychological, medical or legal), it is not an emergency service and it is not a dating app: there are no public profiles, no searching for people and no messages between strangers. Every connection starts with a personal invitation.
4. Eligibility and age
- Minimum age: 13.
- From 13 to 17, use requires the consent of a parent or guardian, and purchases are made by an adult, who is responsible for them.
- Agreement and Before the Yes are only for people 18 and older.
5. Account
- One account = one email = one person. There is no shared couple account, and an account can’t be lent or shared.
- You access the app with the email used for the purchase. You can change your email in Settings, with a new verification; your couple connection doesn’t change.
- You are responsible for keeping your access secure, and you’ll let us know if you suspect misuse.
6. Connections: couple, prayer partner and groups
- A connection starts with an invitation (WhatsApp, link or code) and only takes effect when the other person accepts with their own account. Invitations that aren’t accepted expire after 30 days and can be resent.
- Until the other person joins, the app works 100% in individual mode.
- Each person can have at most one linked spouse; they can have one prayer partner and several groups.
- What becomes visible to the other person is set out in the Privacy Policy, section 7. In short: the other person’s answer only appears after you answer, and anything marked 🔒 never appears.
- Unlinking is in Settings and asks for confirmation. Each person keeps their own content and credits; the couple’s house and streak are archived; the plan stays with whoever paid.
- The gentle invitation to a spouse who doesn’t believe is transparent: the message says it’s a Christian app, and they choose what to take part in.
7. Subscription
- No free version: the app works by subscription. Plans: Couple (one of you subscribes, both of you use it: all the everyday features, 5 credits a month for each of you and 1 Agreement a month for the couple) and Individual (all the everyday features and 5 credits a month), monthly or yearly.
- Price: the amount, currency, billing frequency and date of the first charge are shown before payment, at checkout.
- Annual plan: a 3-day free trial with everything unlocked; then you’re charged the discounted 1st-year price; from the 2nd year on, it renews at the full price. We notify you the day before the trial ends. The plan’s credits and the month’s Agreement arrive with the first charge.
- The monthly plan: charged on the day of purchase, with no free trial.
- Automatic renewal on card, Apple Pay and Google Pay, at the end of each period, until you cancel. Before each annual renewal, we send you an email at least 7 days in advance.
- Pix: you pay for the chosen period (week, month or year) up front, with no free trial and no automatic renewal. To continue after the period, a new payment is required.
- Payment methods: on the website, through Stripe and Paddle (card, Pix, Apple Pay and Google Pay); in the app, through the App Store or Google Play, under each store’s rules.
- Reseller and Merchant of Record: Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders and handles customer service inquiries and returns.
- Price changes: we notify you before a new price applies to your next renewal, and you can cancel before then.
- Failed payment: the app shows only the plan screen until the subscription is active again; nothing is deleted, and purchased credits are kept.
- From Individual to Couple: if you have the Individual Plan and link your spouse, you move to the Couple Plan, and what you’ve already paid becomes a prorated discount.
8. Cancellation
- Website purchases: through the “Manage subscription” link in your purchase email and in each billing email, in the app’s Settings, or through support (suporte@twobible.com).
- App Store or Google Play purchases: through the store itself. Our support team can help.
- Effect: future charges stop, and you keep access until the end of the period you’ve already paid for. There is no penalty.
- We confirm the cancellation by email right away.
- Deleting the app doesn’t cancel your subscription.
9. Right of withdrawal and refunds
For purchases made on the website, you have 7 days to change your mind for a full refund (Art. 49 of the Brazilian Consumer Protection Code, or CDC), counted from the first charge; on the annual plan, from the charge that comes after the free trial. For purchases made on the App Store or Google Play, refunds follow the store’s rules. After that, canceling stops future charges, with no prorated refund. The full rules, including for credits and store purchases, are in the Refund Policy.
10. Credits
- Credits are prepaid units for use inside the app on special actions: love coupon, letter, date invite, special date, extra Agreement, Root, Before the Yes, “A Word for someone” and Custom Study. The cost of each action is shown before you tap.
- How you get them: 5 a month with your plan, starting from the first charge, accumulating up to 15; from the packs you buy (on the website, right after subscribing, or in the app); and from automatic returns.
- Balances are individual. No one sees anyone else’s balance or history. Credits never expire.
- Only the final button charges, and your balance drops the moment you tap it. The app uses plan credits first, then purchased ones.
- Credits have no cash value and can’t be transferred or resold, except for the refund provided for in the Refund Policy.
- To use credits, you need an active subscription.
- When a delivery fails, an action is undone in time, or the AI fails, the credits come back automatically, according to each action’s rules.
- Never cost credits: prayer, the devotional, tracks, games, Truce, Hard Seasons tracks and the help screens. Anyone who receives a gesture never pays or sees a price.
11. Counselor and AI-generated content
- The Counselor answers based on the Bible, cites the passages and stays neutral on doctrines that divide churches.
- It can make mistakes. Check the passages and use your own discernment. It doesn’t replace a pastor, therapy, a doctor or a lawyer, and it isn’t for emergencies.
- A sign of violence or crisis immediately opens the help screen (in Brazil: 180, 190 and CVV 188, for emotional support). That conversation is never charged or blocked.
- Agreement: before starting, the app asks whether you feel safe to talk; “No” or “Not sure” opens the help screen, nothing is charged and the other person isn’t notified. Each of you tells your side privately and reads only the version prepared for you.
- Before the Yes: each of you answers privately, and you both receive a shared summary.
- In Agreement and Before the Yes, credits are held until the result and come back in the cases provided for (for example, if the other person doesn’t join within 7 days or if the AI fails).
- The decisions you make based on the answers are your own.
12. User Content
- What you write, record and send is yours.
- You give us a limited, royalty-free and revocable license to store, process and display that content only to make the app work, including to show it to your partner according to the visibility rules.
- Avoid exposing other people’s data unnecessarily.
- We may remove content that violates these Terms or the law.
13. Acceptable use
You may not:
- harass, threaten or humiliate another person;
- use the app to monitor or control your partner;
- post illegal content or involve minors in inappropriate content;
- send spam, collect data by automated means (scraping), reverse engineer the app, or try to get around the subscription or the credits;
- resell accounts, subscriptions or credits.
14. Safety and well-being
Faith doesn’t mean enduring abuse. Whenever there is a sign of violence or crisis, the app shows the way to get help (in Brazil: call 180 and 190; CVV 188, for emotional support). The help screens are free and appear whether you subscribe or not. Hard Seasons tracks are included in all plans and never use credits. See also Help for hard times.
15. Intellectual property
The app, the TwoBible brand, the monogram, the devotionals, the tracks and all other editorial content belong to us or are licensed to us. Bible texts are used under the license of each translation (in Portuguese, the Nova Versão de Acesso Livre, NVA). Suggestions and feedback you send us may be used to improve the product.
16. Availability and changes to the service
We work to keep the app available, but there may be interruptions for maintenance or due to third-party failures. We may change, improve or test features. If a change removes something essential from what you signed up for, we’ll tell you in advance, and you can cancel without penalty; your consumer rights still apply.
17. Suspension and termination
- You can delete your account at any time in the app’s Settings. Deleting your account doesn’t automatically cancel a subscription made through the App Store or Google Play.
- We may suspend or close an account that violates these Terms or the law, telling you the reason, unless the law prevents us from doing so.
18. Liability
We are liable for our services under the Brazilian Consumer Protection Code. Nothing in these Terms excludes or limits rights that the law guarantees you.
19. Governing law and jurisdiction
These Terms are governed by Brazilian law. For consumers, the competent courts are those of the place where you live. If you live outside Brazil, the mandatory protections of your country’s law still apply.
20. Changes to these Terms
We may update these Terms. If the change is significant, we’ll notify you by email or in the app 30 days in advance and, when necessary, ask you to accept them again. The date of the last update is at the top.
21. Contact and support
Support: suporte@twobible.com. We confirm receipt and reply within 5 days (Brazilian Decree No. 7,962/2013, Art. 4).
Eagle Fire Digital LTDA, Brazilian company number (CNPJ) 54.995.320/0001-58